Team Snap Help Page

We are starting a help page here for questions we regularly see in our email.

 

Adding people to the Team Snap App

The Team Snap invite will be sent to the email entered as the athlete's contact.

Please ensure you have received and accepted a Team Snap invite in your email.

Please ensure you are logged into the Team Snap App with the same email address to which the invite was sent.

1. Open Team Snap App
1. Open Team Snap App
2. Tap Roster
2. Tap Roster
3. Tap Athlete Name
3. Tap Athlete Name
4. Tap Add Family Member
4. Tap Add Family Member
5. Fill out Name and Email and Save
5. Fill out Name and Email and Save

I already have the Team Snap App, but I can't see my athlete's team.

You may not see an invite message, just a confirmation message if you have already used the Team Snap App for another team. Try the steps below to make sure you are on the correct team.

 

1. Open Team Snap App
1. Open Team Snap App
2. Tap the team name at the top
2. Tap the team name at the top
3. Tap see all teams and select the correct team
3. Tap see all teams and select the correct team